CURRENT RESPONSIBILITIES:
As a Principal Consultant in ISG’s Banking and Financial Services practice, Marc advises financial institutions and technology providers on operating model transformation, sourcing, AI, digital modernization and provider strategy.

VERTICAL FOCUS:
BFS

REGIONAL FOCUS:
Americas

AREAS OF EXPERTISE:
Artificial Intelligence (AI), Business Operations, Business Process Outsourcing (BPO), Business Process Redesign, Customer Experience, Data & Analytics, Digital, Operating Model, Organizational Change Management (OCM), Sourcing, Training-as-a-Service, Vertical – Banking & Financial Services