Full Name
Lois Coatney
Job Title
Partner
Company
ISG
ISG Advisor Bio
CURRENT RESPONSIBILITIES:
I lead our Banking, Financial Services and Insurance Industry at ISG. I am responsible for expanding client relationships, developing market-leading solutions, engaging across providers and establishing the firm's position as a trusted advisor to leading financial institutions.
VERTICAL FOCUS:
Banking, Financial Services and Insurance
REGIONAL FOCUS:
North America
AREAS OF EXPERTISE:
Business Process Outsourcing (BPO), Contract Management, Cost Optimization, Operating Model, Organizational Change Management (OCM), Vertical – Banking & Financial Services, Vertical – Insurance, Women in Digital
I lead our Banking, Financial Services and Insurance Industry at ISG. I am responsible for expanding client relationships, developing market-leading solutions, engaging across providers and establishing the firm's position as a trusted advisor to leading financial institutions.
VERTICAL FOCUS:
Banking, Financial Services and Insurance
REGIONAL FOCUS:
North America
AREAS OF EXPERTISE:
Business Process Outsourcing (BPO), Contract Management, Cost Optimization, Operating Model, Organizational Change Management (OCM), Vertical – Banking & Financial Services, Vertical – Insurance, Women in Digital
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