CURRENT RESPONSIBILITIES:
Partner with ISG and lead the ISG Busniness Process Advisory team for the Americas focusing on Finance and Accounting, Procurement, Supply Chain, Marketing Operations and Back Office Contact Center.

VERTICAL FOCUS:
Cross Verical Focus

REGIONAL FOCUS:
USA and Canada

AREAS OF EXPERTISE:
Benchmarking, Business Operations, Business Process Outsourcing (BPO), Business Process Redesign, Contact Center, Sourcing