Name
21B. AI Tokenomics - Preparing, Defending and Managing the New Economics of AI
Description

AI is changing the economics of enterprise software—and unpredictable consumption could become the biggest threat to both provider margins and client ROI. Drawing on ISG research, deal data, benchmarks and real-world engagements, this session reveals how tokens, AI units, usage-based pricing and variable demand are forcing a fundamental rethink of pricing, contracting and governance. One ISG engagement shows the stakes: redesigning an AI pricing model reduced five-year contract value by 46% while eliminating inflation increases, annual true-ups and significant long-term pricing risk. Attendees will learn how to turn AI consumption from a commercial liability into a competitive advantage through smarter pricing, stronger protections and models that give clients the confidence to scale.

Loren Absher
Date
Wednesday, September 23, 2026
Time
10:15 AM - 10:45 AM
Location Name
Lonestar Ballroom