The market is moving beyond AI pilots toward commercially viable AI-enabled delivery models. This session explores where agentic AI can create measurable business value today, how providers can package these capabilities into differentiated offerings and what changes are required across delivery, commercial models, governance and talent. The focus is on practical commercialization rather than future vision.

Discussion Topics include:

• Commercial Use Cases That Clients Will Buy
• Rethinking the Managed Services Commercial Model
• Building Trust, Risk Management and Governance
• Competitive Differentiation for Service Providers

Designed for technology, software and service provider leaders, this session delivers a practical view of what is market-ready now — and what will define competitive advantage over the next three years.