Name
ISG INSIGHTS: New Sourcing Models for GBS: Transform, Orchestrate and Operate
Description
Traditional sourcing models are being disrupted as Global Business Services organizations evolve into orchestrators of enterprise transformation. This session examines how GBS leaders are redesigning sourcing strategies to support AI adoption, ecosystem collaboration and integrated service delivery. Attendees will explore emerging operating models, changing provider expectations and the growing importance of orchestration capabilities that enable organizations to deliver faster innovation and measurable business outcomes.
Date
Tuesday, September 22, 2026
Time
3:10 PM - 3:40 PM
Location Name
Legacy Ballroom