As AI agents, digital labor and autonomous operations move from experimentation to scale, enterprises are rethinking how work is delivered, governed and funded. Traditional sourcing models built around FTEs, labor arbitrage and static contracts are giving way to outcome-, consumption- and value-based approaches powered by AI. This session explores the future of enterprise services over the next three years, including the evolution of BPO and managed services, AI FinOps and token economics, emerging spend categories, agent-enabled operating models and the changing roles of providers, GCCs and retained organizations. Attendees will gain actionable insights into the decisions, commercial models, governance frameworks and sourcing strategies required to compete in an increasingly autonomous enterprise.