Demand for IT and business outsourcing services has never been stronger. However, much of this demand is focused on cost optimization - putting intense pressure on discretionary, systems-integration type work. The supply side challenges of 2022 have largely abated; however, labor markets remain tight. And while enterprises are paying a premium for scarce skills, prices for outsourcing services continues to be under pressure. ISG Distinguished Analyst will help you make sense of these mixed market signals – as well as provide insight into what’s next for the IT and business services sector in 2024.